Miriam and Maria could not have been more helpful. Both in the planning and throughout our 'adventure'. My Partner has Parkinson's disease(we are both over 70yrs.) and their attention to detail was outstanding.
A flight delay prevented us from making the connection with the scheduled local 'panga' which was to take us to our next 'rustic' destination, I think it was a Sunday, We called Maria's (may have been Miriam) private number and using the local guide, an alternate boat was found to take us to Solitanamie.
When my partner needed to rest in the hotel room(between us flights) after check-out time, arrangements were made with the hotel for no extra charge.
Our guides were excellent and one of the drivers (with permission) went out of his way to pack up a package of pottery for shipment.
For the trip to Corn Islands the offer was made to keep our excess luggage at the office until our return. It was delivered to our hotel on return to Managua without a hitch. Maria called to check.
We had lost a small camera battery somewhere on this trip that took us to several destinations. We provided a description for this small item and could not believe that it had been found and flown to Managua in time for us to take it home.
We could name several more thoughtful acts of this company that contributed to making this trip a successful adventure. We knew that Maria/Miriam were very supportive and only a phone call away...and the guides chosen were aware of our special needs. We felt safe and comfortable in every location even though we only speak a 'smattering' of Spanish.
We highly recommend this company. Every staff member we met demonstrated their care and concern. They all deserve honourable mention. Their team work and respect for each other was obvious. Thank you to all for a job well done.

Miriam was fantastic the whole time we were in Nicaragua and then continued to support us through El Salvador and Guatemala because we were not supported well by Maria. this lowers my rating of Trip.Me because if we didn't have Miriam I wouldn't have felt supported. All the hotels , guides and experiences were perfect.

We have been world travelers our whole lives and usually do our own planning, but Miriam proved to be a huge help for our explorations in Nicaragua. We asked her to coordinate all transport logistics and some custom tours, and everything flowed smoothly. Miriam checked with us daily which gave us a good feeling of support.

My wife and I travel a lot since retirement. We still love to travel close to the ground but no longer enjoy the uncertainty of last minute connections that don't always work. Miriam asked what we wanted, advised, and then went to work putting a great trip together! All the connections and best rooms at hotel or lodges were arranged. Yet, we traveled independently and met local folks and many similar travelers. If you want some solid expectations, but don't really want a group tour, this is it!

Miriam is very professional and helpful. She answered all my questions and concerns. She called us several times to make sure everything is ok.