Local Morocco Experts
The trip.me way of travel
Vibrant, colorful and full of adventure, Morocco tours offer diversity in abundance and an authenticity that appeals to the true intrepid travelers.
With a bright fusion of influence from Spain, the rest of Europe and obviously Africa, Morocco contains a unique and exciting culture, with many innovative recipes and an array of beautiful markets, dress codes and rituals that stay true to traditions.
Overall the trip went without any major hitches other than a mix up in the second booking at the Riad in Marrakesh. Hamza promptly sorted it and his communications were excellent.
From the time I first expressed my interest in visiting Morocco, Hamza has been a great help. He immediately put together a tentative itinerary based on my travel dates, my interests and what I would like to do during my trip. The itinerary was complete with details of places to visit and the accommodation, plus the cost of the trip. When I voiced my concerns about the trip being slightly over my budget and that I had to change my travel dates, Hamza was again quick to respond. He adjusted the itinerary to my preferred travel dates, also making sure my flight times corresponded with the airport transfer pick-up times. He also selected alternative accommodation which were to my satisfaction after I said I did not mind less luxurious lodging as long as they were clean and safe. Looking back, this was a blessing as it allowed my friend and me to experience the best of both worlds, accommodation in both ordinary hotels and traditional Moroccan riads or bed and breakfasts. Hamza was also helpful in answering all the questions I had about Morocco and details in the itinerary before I finalised my trip. His replies to my emails were also quick and throughout our correspondence, I was filled with more excitement and anticipation for the trip with every email I received. Even when Hamza was away on holiday, his colleague, Brahim, stood in to inform me that they were making the final arrangements to settle my trip. Every step of the way, Hamza was there making sure the arrangements for my trip were in full swing. This made me feel assured up till the day I made my payment for the trip and received the vouchers for the accommodations and activities during the trip. I was also impressed by the detailed itinerary that was emailed to me. It was helpful as I could refer to it on a daily basis during my trip to prepare for the day and also as a guide as to what to do in certain situations. I must say that the itinerary went as planned for most of the days. We were pleased with our drivers and guides as they all did their jobs very well indeed, not to mention how warm they were.
Perhaps the few areas for improvement are the fact that we did not visit the Hassan II Mosque on the way to Rabat as mentioned in the itinerary (probably the driver forgot) and that our driver could have walked us to our riad in Marrakech. What happened was we were left to walk to our riad on our own despite not knowing the way and so two youngsters 'volunteered' to lead us to it and helped us with our luggage. When we reached our riad, they demanded we pay them 10× the payment we were advised to give them. My friend and I insisted we did not have that much cash on us and paid them what we were told to pay, after much going back and forth. That incident left us a little shaken and was not really a good start to our stay in Marrakech, after a long day of travelling. Apart from these, my stay in Morocco has been wonderful. Any problems during the trip were resolved by the driver or the guide making a quick call to Hamza or whoever concerned. For sure, I wish I could have stayed longer in certain places to experience more of the activities and the people. The activities that Hamza arranged for us during the trip were also a good variety, from visiting city attractions and traditional souks to a stay in the desert and lunch up in the cold mountains after a trek. The desert experience and the snow during the mountain trek are definitely the highlights of this trip. Hamza also checked in on us on the second last day over the phone. It was nice to associate a voice to his face after only corresponding through email. After all that has been said and done, I highly recommend trip.me and Hamza to anyone interested in visiting Morocco. I am missing Morocco as we speak.
We needed a quick method of organizing our holiday. Hamza was a great solution. We were really impressed with the locations of the roads we stayed in. I also noticed they all rated highly on accommodation websites. Hamza facilitated a number of requests and if I had any questions, he was quick to respond. There was an after hours number if any issues came up. We did use that once or twice and we always got a rapid response. We would not have had anything like the excellent trip we did without Hamza's assistance. I recommend him and thank him for all the work he put into our trip.Read More Read More Less
Hamza organised an amazing trip for my family. Also we had a really nice driver (Brahim). The Riads (small family run hotels) were carefully selected and had great Charme. The itinerary was well thought of. So both our son had great fun (riding the dromedars through the Sahara, seeing the Snakes in Marrakesh, seeing Monkeys) and we as parents (cultural insights through the local guides, great time at Hamam, discovering new food, etc). I can highly recommend Hamza.Read More Read More Less
We had a perfect trip, really enjoying each of the locations we went to as recommended by Kamal. But perfect travel is something that doesn't happen without a great team (our driver Salah was awesome), and each of our tour guides were both professional and sensitive to our desires. We never felt unsafe, nor taken advantage of in any way. Very well done!Read More Read More Less