She replied my email very fast; very understanding and gave us good options and flexibility even the price.

I just returned from my trip to Israel and Jordan with three other friends and I am already missing all of the beautiful places i visited. We began our tour to coastal historical spots in Tel Aviv (views breathtaking), than did a holy land pilgrimage and finally ended up in Jordan where we dipped ourselves in Dead Sea and saw Petra, a modern wonder of the world. It was all memorable, a trip I will never forget. This trip couldn't have been a success without first my friend who took the lead organizing it all for us and Gail, from Trip.Me, who developed an itinerary based on what we wanted to do and see. Gail made all the arrangements for all of our excursions, hotel and airline reservations. We had a small issue in the beginning of our trip but it was quickly resolved and taken care of. I also want to give a shout out to Daniela who was our contact in Israel, who met us at the hotel and gave us a certificate for completing the Holy Land Pilgrimage. It was a nice touch. Also all of the tour guides and drivers were nice and always accommodating. She also had great recommendations of places to stop by at night which we totally took advantage of. I would definitely use trip.me again.

Henk put together a fabulous trip for us and arranged excellent drivers and guides for each part, beginning at the Eilat border crossing. They ensured that we saw many beautiful things in the desert, including the Bait Ali camp at Wadi Rum, the Lawrence of Arabia camp, and Petra. One of the high points was hiking up the back entrance to the Monastery one morning, and then descending from there into the valley. The Petra Moon hotel is a good choice, very nice room and so convenient to the entrance to Petra.

Carmen was great. We really appreciated her knowledge and insight throughout the different organisational stages and she was keen to share with us her love and passion for this beautiful country (even through Skype to get a hands-on feel of her personal experience). She was prompt to respond and follow up on all our queries. Our little tour provided a varied and interesting itinerary for everyone in the group and on the whole, we could not have asked for a better selection with such wide coverage incorporating major sites and landscapes, including Bethany, Jerash, Madaba, Mount Nebo, the Dead Sea, Dana Nature Reserve, Shobak Castle, Petra and the Wadi Rum. The precision, co-ordination and general organisation of the trip was excellent. Parts of the accommodation exceeded our expectations – in particular, the Petra Moon Hotel and Wadi Rum camp, which compensated for the hotel in Amman, which was a slightly different standard. It was practical to have a mini bus and driver taking us to all these fabulous places. He knew the roads very well and was a safe driver, even though a bit fast sometimes. He also offered to share his knowledge of the various sites, which we most appreciated. All in all, Carmen really offered us an eventful and amazing four days’ programme, with Petra and the Wadi Rum being outstanding. Thank you for all her efforts, it was a superb experience that we shall treasure!

Gail was professional and efficient and put together a wonderful Jordan experience. Drivers and guides were excellent. Loved the itinerary and helpful suggestions.