What are the differences between trip.me Payment Plus and a Direct Payment to my Expert?
At trip.me, we let you decide how you would like to proceed with payment - a direct payment to the local agency of your Destination Expert or a payment via trip.me Payment Plus.
There are a few differences to be considered when choosing your form of payment.
First and foremost, there is a 2.5% surcharge applied to your total travel price when booking through trip.me Payment Plus that is not applied when doing a Direct Payment to your Expert.
For that extra 2.5%, you get the added advantages of using multiple forms of payments, including choosing between your preferred currency (EUR or USD) and having the option to do a credit card payment or bank transfer. Additionally, you get the peace of mind knowing that you are protected against agency insolvency. In the unlikely event that something should happen to our agency, another local Destination Expert from the trip.me network will be able to step in and offer you an identical (or very similar) replacement trip or trip.me will refund you the full payment.
Lastly, you can rest assured that trip.me takes necessary, including the 3D Secure program for Visa and SecureCode for MasterCard, to make sure that your transaction is secured and will keep your money safe within their German bank account until your departure is up. Lastly, trip.me makes paying easy by allowing your trip to be paid in two manageable payments of a 20% deposit and a final payment 30 days before your departure.
Each Destination Expert will have their own way of receiving money, and if you choose to pay your Expert directly, they will provide you with all the details needed to pay them (currencies, fees, etc.).
Should you have international flights included in your itinerary, you will usually have to pay via trip.me payment Plus and with a credit card.
When will I pay for the trip I booked?
We have the same payment process with all of the local agencies we work with. 20% of the trip total price is to be paid upon booking and the remaining 80% must be paid one month before the trip's start date.
There are two possible exceptions:
(1) If your itinerary is very cost intensive (for instance, several domestic flights are needed) the agency may ask you for a higher initial payment than 20%.
(2) If your departure date is less than 30 days away, then 100% of the trip price is requested upon booking. trip.me does not offer the opportunity to pay in installments for your booking as your Expert must secure and pay the services you chose.
How do I pay for the trip I booked?
You have now planned your personalized trip with the help of your Destination Expert and are ready to book and pay. After your Destination Expert has created a final offer, you will receive an email to confirm the booking. When confirming the booking you have the option to pay directly with your chosen local agency, or using the trip.me Payment Plus. This option, coming at an extra 2.5% cost, offers extra security and the option to pay via credit card or wire transfer.
trip.me Payment Plus currently accepts USD or EUR, and can be used with MasterCard and Visa credit cards. Additionaly, the trip.me Payment Plus offers other advantages: for every trip in which you want to pay in a currency (USD or EUR) different from the agency’s, trip.me covers the exchange rate risk. With just one click you accept one price which won’t change, so you won't be surprised later by changing exchange rates when it is time to send your down payment and later your final payment.
Our trip.me Payment Plus also eliminates the need to pay several different bills from several different agencies when booking the same trip. Our trusted financial service partner, Wirecard, takes care of your payment and has certified trip.me as a secure payment processor.
Credit card payments with trip.me Payment Plus go through the 3D-Secure Payment or SecureCode procedure, which reduces the risk of fraud and increases security. 3D-Secure is a security program supported by leading credit card organizations which helps ensure that the card in question is being used by its actual cardholder. Read more about the 3D-Secure Payment procedure here and see also “What are the differences between trip.me Payment Plus and a Direct Payment to my Expert?”
What is a short term booking?
A short term booking means that your departure date is less than 30 days away.
In this instance, 100% of the trip price must be paid at once. It is not possible to pay later or in installments.
Who is my travel contract with?
Your Destination Expert will be your preferred point of contact to help you prepare your trip, answer all your questions regarding prices, services, and local tips. Once you are ready to book your trip, you will confirm the offer and the travel contract will be between you and the local agency. You will be able to review these Terms & Conditions prior to confirming your booking and down payment.
Can I split my payment between several payment methods?
To ensure your booking experience is as safe and smooth as possible, we require that each booking will be paid for according to the 20% down payment at booking and 80% a month before the trip starting date. You can use one payment method for the first payment and another payment method for the final payment. The 20% and 80% payments cannot be broken into smaller amounts and must be paid with one bank transfer or credit card.
What are the currencies available when I book with trip.me?
With trip.me Payment Plus we allow clients to pay in USD and EUR. When finalizing the itinerary and services with your Destination Expert, simply let your Expert know which is your preferred currency.
In case you decide to make a direct payment to your Expert (choosing not to use trip.me Payment Plus), they will provide you with all the payment details, including the payment currency accepted by their specific agency.