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Emanuela responds very promptly. She is reliable and helpful. Nothing is a problem for Emanuela. Highly recommended her. We had flights canceled due to weather and she reorganized our whole trip at the last minute. Every single booking had to be changed. I could not have done this without her. It was essential to have her services under the circumstances we experienced.Read More Read More Less
Ismael prepared the best itinerary one could ever have to experience Rovaniemi in winter. Not only that he did an amazing job with my itinerary, he’s been the most patient to deal with all of my questions and changes I’ve made even to the last minute. The agency staff are the most friendly, helpful, accommodating and most passionate about what they do and do it best. I could never ask for a better vacation because they gave me an above and beyond experience more than I’ve hoped to have. I also want to acknowledge my excellent guides, Valerie, Alexandra, Louise, the 3 Lorenzo’s, Christian, Michal, Ana, Louie, Jordi, and Lan. 100% recommended to anybody looking for adventure.Read More Read More Less
Overalled the trip I'm satisfied, good arrangements that is what I expected.
Just northern light arrangement have a little bit not good enough I think. After hunting northern light, maybe 10:30- 11pm, it may little bit late, if possibly can arrange car to deliver us back to hotel it would be perfect.
Overalled is okay and special.
Thanks Emanuela have good arrangement and she responses quickly!
I requested a trip of a lifetime from Emanuela giving her less than one month notice while asking her for the impossible.
I wanted to see the most of Iceland in just 5 days. I requested unique sights, adventure, fabulous accommodations with gourmet meals. I told her it was a birthday trip and what she put together exceeded my expectations!
She set us up at the most incredible hotels! On Day 1 she booked us on a fabulous food tour in Reykjavick during the day and a Super jeep to see the Northern Lights that night. Day 2 she took us through the Golden Circle and when I called her as we were leaving the Geyser she had made sure we experienced she booked us at the Fridheimar Restaurant a unique Tomato Greenhouse. She accomplished this on short notice and it was amazing! Everyone needs to try their tomato ice cream not at all what you'd expect. From there we went to The Secret Lagoon and then ended the night at the Frost & Fire Boutique Hotel . It was my birthday and an absolute dream of a day and night ! Emanuela had a birthday card set up in our room upon arrival, she had reservations waiting for us at their restaurant with view of the stream and mountains. Our night ended in their outdoor hot tub overlooking the mountains! Day 3 she set up a snowmobile ride, an adventure that everyone should partake. We saw the amazing waterfalls and the black sand lava beach and ended the night at another wonderful Hotel with a restaurant on premise where she had made reservations for us. Our meal with the Iceland lamb was of such caliber we personally congratulated the chef for the amazing meal The next day we went on a Glacier Ice Cave Tour you cannot miss this unique experience! When I thought that had topped our trip she AMAZED us by booking us at The RETREAT Hotel never in my life have i felt so pampered! Here we enjoyed their spa,the Blue lagoon had 5 star Michelin dinner!
The entire time Emanuela was always accessible answering our questions and concerns insuring we had the best trip possible. Never have I found anyone as dedicated as Emanuela. I thank you Emanuela for putting together an amazing experience I will never forget!
Joel was so helpful. He was prompt, friendly, honest and organized. It felt like I was talking to a friend on the phone. He took into account what we wanted to see and he organized the trip so that we could make the most out of our time. We spoke many times and each time, he carefully considered my requests and fulfilled them. The guides he set us up with were kind and knowledgeable. While we were in France, he was just a text or call away if we needed him. Objectif France sent my son a beautiful birthday cake while we were in Paris because Joel remembered that I told him it was his birthday. Joel is truly professional. Our France trip was one of the best family trips we have ever taken, thanks to Joel.Read More Read More Less