Local Chile Experts
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We were very happy with the services and guides provided . We were only unhappy with one or two hotel choices for example the hotel ootai in Easter island . Services in the hotel were very poor despite its good location .
The trip was tailored to our needs and time frame. Everything flowed perfectly and it was very active as we desired. Lorena was readily available and answered all questions very quickly and thoroughly. Lorena is an experienced travel professional.
Most of our plans went very smoothly - pick up times, arrival times, meeting at airports, bus stations, etc. The guides at the different locations were terrific, knowledgeable & very easy to get along with. The hotels were all great!
Two of our tours had to be cancelled because of weather, but Lorena arranged our refund promptly.
Lorena did a good job of meeting our requirements and changes. She easy to contact even while on the trip
My wife and I could not be happier with the incredible, detailed work our destination expert Lorena, as well as some other members of her agency, put into making our six-week, first time ever, trip to Chile truly exceptional. Lorena not only took the time to find rooms at the best, reasonably priced hotels, she went the extra mile and arranged for the best rooms (with the best views) at every place we stayed at. She also made suggestions and carefully coordinated with me in planning our itinerary so that we received a very comprehensive introduction to Chile, from Arica in the far north (the "Norte Grande") to Punta Arenas in the far south (Isla Magdalena and Torres del Paine), as well as to Patagonia, the Lakes District, Valaparaiso, Vina del Mar, Santiago and the Cajon del Maipo. Lorena was always attentive to our suggestions in planning our itinerary and on the rare occasion she was busy or out of the office, other members of the angeny's team always made themselves available. So grateful were we for Lorena's assistance that we found ourselves wanting to share our insights with her to help her and her agency continue to make such good choices for other travelers. And she made this possible by meeting with us over breakfast on our next to last day in the country. We've never had such a good experience with a travel assistant!Read More Read More Less