Local Vietnam and Cambodia Tours Experts
The trip.me way of travel
We booked almost two months (56 days) with Huyen on Trip.me without exactly knowing how it works despite the clear explanations on their site. Well, let me explain to you a few things. Based on our budget, Huyen booked us in 3-star hotels which were clean and well kept. When the rooms were not to our satisfaction, we texted Huyen and Ms Ly who immediately took action and we changed rooms.
Most of the rooms were close to tourist area and restaurants, except for two. I would recommend for future travellers to specify that their hotels to be walking distance from other restaurants, otherwise you may be obliged to eat at the hotel all the time.
All excursions and visits were paid for in our package, so, we did not had to wait in line with other tourists for entry tickets. Our package also included a private driver and English speaking guide in a clean SUV. Only one time we had a small car ( not so clean). Again we texted Ms Ly and a few hours later we had a clean SUV. That being said, we always fell secured and supported by Huyen and Ms Ly during the entire trip. We would like to thank you Huyen and Ms Ly for the outstanding service.
Huyen planned an amazing trip for us! All the guides & drivers were friendly and very helpful in showing us Vietnam. I would highly recommend her to plan your trip to Vietnam. Huyen checked in with with us frequently during the trip. Due to the recent COVID-19 virus our flight out of Vietnam was cancelled and she was able to find another flight with the same day to go home. Huyen also texted me after I return home to make all went well. If you do choose Huyen to plan your trip - it will be amazing! Thanks Huyen for all your work.Read More Read More Less
Very polite well spoken & very good knowledge
It was great since beginning. We told her what we want and she did it. It was almost perfect. During trip we have all support and help from them too.
I cannot give Huyen and her support team enough praise. The combination of tours was amazing. I am so happy with the service she provided. The organisation of everything far exceeded our expectations. Before the trip Huyen was very quick to respond to any queries I had and arranged for Gluten free meals for us etc. I have written to her separately to praise her for her services and have been telling everyone we met on our journey about Trip.me :-) Thank you.Read More Read More Less