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I recently completed a holiday that was organised by Lujan . I wish I could provide her with 7 stars not 5 as per this review. Every email sent to her while organising this trip (with many changes of my mind) was never an inconvenience to her, she was always willing and able and keen to assist me with every concern I raised with her, all her replies via email to me were always within 24 -36 hours, in my world people do not care how much you know "they only want to know how much you care" I travel the world 3 times a year and have never experienced a more caring Tour Company. Lujan arranged tours for us to Iguazu Falls and El Calfate and Tango Dancing/ dinner show as well as a City tour around Buenos Aires , not only were their pricing cheaper than other companies with the same offering but also very very true to label. Lujan did a fantastic job organising our flights, tour guides on arrival and hotel bookings and showed all the qualities of a true professional at her job. From the minute we arrived in Buenos Aires ( even though our flight was 4 hours late) her representative Marcela (another fantastic and caring person) was there waiting at the airport to greet us and stayed with us to check us into our hotel, specific instructions in relation to departure and pick up time transfers to and from the airport were always spot on, we always felt like VIP's being looked after so well. If you are considering a holiday in South America, especially Argentina more so if you cannot speak Spanish then I strongly recommend you give this company an opportunity to offer their services to you. I have already recommended friends to this agency ( also recommended they ask for Lujan especially, as previously mentioned she is a very caring person and excellent at her job)
The major question that is always asked is "What can be done better or improved" in my case absolutely nothing, its very difficult to improve on excellence.
Gwendeline was fantastic to deal with and gave us a fully customized trip, catered to exactly what we were looking for. We had a very limited amount of time and wanted to pack a lot in, and she was able to help us figure that all out. Gwendeline personally came to meet us in Buenos Aires, and we really appreciated the personal touch! She was available to us throughout our trip which was helpful at times. Thank you Gwendeline!Read More Read More Less
Andrea is very thorough, and strives to accommodate your every need, and want. She can tailor your experience to whatever you desire for the most fabulous trip. I wanted a very non-touristy experience, and Andrea was so very helpful in ensuring I had the best accommodations, the perfect tours, and friendliest of people for all of my interactions; from the pick up at the airport, to the private tour, to the hotel, to the delivery back to the airport - everything was beautifully arranged, and worked out perfectly.Read More Read More Less
I would recommend Andrea services to my friends. She was very helping, friendly, quick responding.
Nuestro viaje fue durante mas de 20 días, desde Salta(Arg) , pasando por Salar de Uyuni, La Paz, Titicaca, Cuzco, Nazca, Arequipa,Iquique y vuelta a Salta.
Realmente la organizacion y atencion superó nuestras expectativas!!! No solo por la logistica y organizacion del viaje sino tambien por su atencion cordial, y sobretodo conocimeinto de los lugares que visitábamos!
Este proximo año compartiremos una nueva aventura con él por el Amazonas.